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  FAQs  

 Important Information 

Are you taking new clients?

We are rapidly growing and currently taking new clients on a case-by-case basis. Please email, call or text us to let us know you're interested!
Info@matthewsVetServices.com
512-575-3231

Do you take emergency calls?

For household pets such as dogs and cats we do not offer emergency care unless they are an existing patient.
For all other animal emergencies; call and leave a voicemail. Text messages are not monitored after hours but voicemails are. 

How far will you travel?

Located in Manor, we will travel up to an 90 minutes away on average. If your town is further give us a call. Travel charges are based on distance.

Do you treat exotic animals?

Yes, please. We are excited to serve all creatures big and small. We are especially useful for pets that cannot visit a typical veterinary office; whether by choice or size!

Can you do Emergency Euthanasia

We are available on an emergency basis to perform at home Euthanasia.

How do I book appointments?

As a mobile practice it is necessary for us to speak with you before being able to schedule a time to see one of our doctors. We wish to avoid charging owners unnecessarily for visits where we may be able to determine in advance if we are unable to treat your furry friends. For this reason we do not offer online booking for appointments. Please text or call the number below and our reception team will respond to you quickly to book your appointment.

Hours of Operation

Monday - Friday

9AM-5PM

Appointments

512-575-3231

Call or Text

Emergency
Care

For Emergencies, Call, Don't Text. Voicemails will be answered.

Email

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Serving Central Texas

Manor, Elgin, Austin, Round Rock, Pflugerville, Hutto, Georgetown, Liberty Hill, Del Valle, Bastrop, Lakeway and more

©2025 by Matthews Vet Services

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